Refund policy

All sales are final

Because our products are handmade skincare, we can't accept returns or exchanges, opened or unopened. This keeps every products safe and hygienic for every customer.

Damaged or incorrect orders

If your order arrives damaged, or you recived the wrong item, email us at jemanaturals84@gmail.com within 5 days of delivery with your order number and photo. we'll send a replacement or issue a refund.

Not sure what to choose?

Emails us before you order and we'll help you find the right product for you skin.